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Senior Solution Engineer - (Japanese Speaker)

Guidewire Software

Posted on 9th May 2024

Malaysia - Kuala Lumpur



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✍️ Job Description

Do you enjoy rapid prototyping and creating proofs of concept to share with prospective clients? Does the challenge of working on and supporting diverse and unique sales opportunities interest you? If so, we would love to see your background! The Solution Engineering team at Guidewire is just as much of a software development team as it is an extension of Solution Consulting. You would be a part of a team that delivers complex software requirements to meet emerging and evolving market demands.

Our team is responsible for delivering creative, solution-focused demonstration implementations to the Sales organization for presentation to prospective customers. We are currently growing our team to dedicate more time and effort to support our sales efforts.

The position involves working directly with members of the Solution Consulting and development team to configure our complex solution demonstrations that include country specific localizations. In this role we look for critical problem solvers - people who can rapidly consume domain knowledge and design and configure comprehensive functionality in Guidewire’s suite of products. We place a high value on being able to contribute to a fast paced environment in a multitude of development related tasks.

The successful candidate will have 3+ years of software development experience or configuring packaged application software with an ability to grow in to a product lead position. You must be a self-starter and able to perform with minimal direction while working in a diverse team environment following Agile processes for software development. You must have strong technical skills, such as the ability to code in a front-end or back-end programming language or full-stack, debug complex issues, or troubleshoot environment configuration issues, knowledge and experience on Cloud Data and Analytics Solutions

Although this is not a customer facing role, it may require you to craft, develop, and configure creative innovative solutions according to prospects’ requirements, then sell your idea to Guidewire's internal users. A typical candidate for this role should be comfortable multi-tasking. Be able to remove blockers from dependencies, have strong problem solving skills and has a Computer Science degree or equivalent


  • Work directly with the Solution Consulting team to implement new features requirements gathering through implementation, testing, and delivery from beginning to end
  • Own, troubleshoot & resolve defects
  • Collaborate with other development organizations within the company - providing feature demos and documentation, participating in joint hands-on working sessions, hackathon, etc.
  • Meet strict timelines and deliverables
  • Actively participate in our Agile with Scrum development methodology
  • Ability to read, write, and speak fluent English
  • Ability to read, write, and speak fluent Japanese (min JLPT N3)
  • Seeking a candidate with a deep appreciation for Japanese work culture, embodying values of teamwork, to provide support for presales solutions at our Japan Office.

What you would need to succeed:
  • Programming experience in Javascript, ES6+, Typescript, React (Native), Java, Spring Boot, Node.js, etc.
  • Cloud services (AWS or Google) and cloud native software development
  • Source Control and Collaborative Development Workflow (GIT, Github, Bitbucket)
  • Agile development and documentation ability
  • Integration mechanisms (messaging, synchronous, asynchronous, REST API, GraphQL, gRPC, etc.)
  • RDS, DynamoDB, SQL and NoSQL
  • Object oriented programming fundamentals (inheritance, polymorphism, encapsulation, etc.)
  • Software testing and test frameworks
  • Basic knowledge about Cloud Data or Analytics Solutions

Bonus skills:
  • Micro Service Development Experience, have the knowledge about SaaS, PaaS, IaaS, FaaS
  • GO, Ruby, etc. other programming language skill
  • AWS CloudFormation, Terraform
  • Serverless, AWS Amplify, AppSync, Google CloudFunction, Firebase
  • AWS Lambda, Redshift, Chatbot, IoT, Elastic Search, Docker, K8s, Google Analytics
  • Property and Casualty Insurance Industry Experience (or even life/health)
  • CI and CD frameworks (Jenkins, Team City, Gradle, Groovy)
  • Machine Learning, Python, NLP
  • Observability and Monitoring tools


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